Privacy Policy

Last updated: April 8, 2026.

1. Data Controller

The controller of your personal data is:

Nodig d.o.o.
Maršala Tita 96
25220 Crvenka, Serbia
Email: info@nodig.rs
Phone: +381 60 014 4598

2. Legal Basis

Personal data is processed in accordance with the Serbian Law on Personal Data Protection (ZZPL, Official Gazette RS No. 87/2018), which is harmonized with Regulation (EU) 2016/679 (GDPR).

The legal basis for processing is:

• Consent (Art. 12 ZZPL) — when a user contacts us via the form and ticks the consent checkbox.
• Legitimate interest (Art. 12 ZZPL) — for processing business inquiries.

3. Data We Collect

Through the contact form we collect only the data you enter yourself:

• Full name
• Company name (optional)
• Email address
• Phone number (optional)
• Message content

This website does not use analytics cookies, tracking pixels, or third-party advertising services. The contact form submits data directly via your email client (mailto: protocol) — no data passes through third-party servers.

4. Purpose of Processing

Personal data is processed exclusively for the purpose of:

• Responding to business inquiries and quote requests
• Providing technical support
• Conducting business relationships

Data is not used for direct marketing without explicit consent.

5. Data Retention

Personal data is retained for a maximum of 2 (two) years from the last contact, or until withdrawal of consent, whichever comes first. Data related to contractual relationships is retained in accordance with statutory obligations (up to 10 years).

6. Data Transfers

Personal data is not transferred to third parties without your explicit consent, unless required by law. Data is not transferred to countries outside the EU/EEA, except where you initiate contact via an email client located outside those territories.

7. Your Rights

Under ZZPL, you have the following rights regarding your personal data:

• Right of access — you may request a copy of the data we process.
• Right to rectification — you may request correction of inaccurate data.
• Right to erasure ("right to be forgotten") — you may request deletion of your data.
• Right to restriction of processing — you may request a temporary halt to processing.
• Right to data portability — you may request your data in a machine-readable format.
• Right to object — you may object to processing based on legitimate interest.
• Right to withdraw consent — you may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact: info@nodig.rs. We respond within 30 days.

8. Complaints to the Supervisory Authority

If you believe your data has not been processed in accordance with the law, you may lodge a complaint with:

Commissioner for Information of Public Importance and Personal Data Protection
Bulevar kralja Aleksandra 15, 11000 Belgrade, Serbia
Web: www.poverenik.rs

9. Data Security

We apply technical and organisational security measures appropriate to the risk of processing. The contact form uses the mailto: protocol — no data is stored on the website server, and information is transferred directly to your email client.

10. Changes to This Policy

This Privacy Policy may be updated. We will notify you of any material changes by publishing a new version on this page. The date of the last update is always shown at the top of the page.